Privacy Policy

Last Updated: April 29, 2025

1. Introduction

Bidcliq Inc. ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website app.bidcliq.com (our "Website") or use our ad infrastructure services.

2. Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you create an account, integrate our wrapper, or communicate with support. This includes:

  • Account information (Name, Email, Company Name)
  • Billing information (Credit card details processed via Stripe)
  • Configuration data (Bidder parameters, site IDs)

Information We Collect Automatically

When you access or use our Services, we automatically collect information about your usage, including:

  • Log Information: We collect log files about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Telemetry Data: Our wrapper collects anonymous auction data (latency, winning bids, errors) to optimize yield. This data does not contain PII.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services;
  • Process transactions and send you related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions, and requests and provide customer service;
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Data Retention

We store personal information associated with your account for as long as your account remains active. Auction telemetry data is retained for 13 months in an aggregated, anonymized format for historical reporting purposes.

5. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. You can access and edit your account information at any time by logging into the dashboard. To request deletion of your data, please contact privacy@bidcliq.com.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:privacy@bidcliq.com.